Store Policy


Store Policies

As with any shopping experience, there are terms and conditions that apply to transactions at White Morpho’s online store. Please read the following to learn more about our online store policies. By placing an order through the online store, you agree to the terms set forth below along with our Terms of Product & Website Use, Privacy Policy and Disclaimers.

We may change this Store Policy from time to time by updating this page. Please check this page periodically for changes. By using placing an order after we post any changes to this Store Policy, you agree to accept those changes, whether or not you have reviewed them.

Pricing & Payment Choices

Prices are subject to change at any time prior to our acceptance of your order. We reserve the right at any time after receiving your order to accept or decline your offer for any reason. If we cancel an order after you have been billed, we will refund the billed amount.

Payment terms are at our sole discretion and all orders are subject to our credit approval. You agree to pay the total purchase price for the products and/or services, plus tax and shipping if applicable. We does not accept checks, drafts or money orders for orders submitted through the website. We accept major credit cards.

In accordance with state and local law, your purchases may be taxed using the applicable sales tax or seller’s use tax rate for your shipping address. You will be notified at checkout if taxes apply to your purchase.

Refunds

Retreats

Booking a Retreat

Applying for and Booking a Retreat
Before booking, each guest must submit an application to apply for a retreat. A booking is accepted and becomes definite only after Your application is approved and You pay a deposit. It is at this point that a contract between WM and You comes into existence. Before Your booking is confirmed and a contract comes into force, we reserve the right to increase or decrease prices. We reserve the right to decline any booking at our discretion. All online reservations shall be deemed as booked in Uruguay, and shall be subject to Uruguayan law and jurisdiction.

Deposits and Payment in Full
We require a payment of at least 50% of the retreat price to reserve a spot. Payment of the balance of the retreat price is due 90 days before the departure date of the first service booked. If full payment is not received by the due date, than a retreat space cannot be guaranteed. If a booking is made 90 days or less before the departure date of the first service booked then the full amount is payable at the time the booking is confirmed. If this balance is not paid at the time the booking is confirmed we reserve the right to treat Your booking as cancelled.

Guest Cancellation Policy
Retreat payments are refundable if You give White Morpho admin at least 90 days’ notice via email sent to admin@whitemorpho.net that You will not attend the retreat You signed up for. However, there is an administrative cost to cover bank transaction fees of $250 USD. Alternatively, if You cannot attend your retreat and have given us the 90 days’ notice, You may transfer Your payment to a different retreat within the following 12 months at no charge (for the first transfer; any additional transfers can be made with an admin fee of $100). If You elect to transfer Your payment, this cannot later be refunded. For this reason we strongly recommend You take out comprehensive travel insurance that will cover any financial losses should You have to cancel Your visit within 90 days for any reason.

Cancellation of a Retreat by WM
We reserve the right to cancel any trip for any reason, but will not cancel a retreat less than 90 days before departure except for force majeure, unusual or unforeseen circumstances outside of our control. When a retreat is cancelled by us before the agreed date of departure for any reason other than the fault of the guest, the guest can either: (1) take a substitute retreat of equivalent or superior quality if we are able and willing to offer such a substitute; or (2) take a substitute retreat of lower quality if we are able and willing to offer one and to recover from us the difference in price between the price of the retreat originally purchased and that of the substitute retreat; or (3) have a full refund of all monies paid under the contract as soon as possible. We are not responsible for any incidental expenses or consequential losses that You may have incurred as a result of the booking such as visas, vaccinations, non-refundable flights or rail, non refundable car parking or other fees, loss of earnings, or loss of enjoyment, etc.

Itinerary Substitutions
We reserve the right to replace or substitute guides and accommodations identified in the retreat materials, modify the order in which places are to be visited, and may make other changes in the itinerary where deemed necessary by WM registered Retreat Centers.

Downloadable products

Electronically downloadable products and online courses are nonrefundable.

Contact Us

Because of national regulation Nationals of the Oriental Republic of Uruguay may be restricted from purchasing products from this site. Contact admin for more information.

Please contact us at admin@whitemorpho.net with any questions or concerns.

This policy was last modified on Feb 14, 2020.